Registration Troubleshoot
Please make sure that at the end of the form, before the “Submit” button you see a box like the one bellow:
![](https://portal.synapses-academies.eu/wp-content/uploads/2024/07/captcha-300x102.png)
If you don’t see this box the registration will fail.
This is a problem that can happen with older browsers versions.
The best solution is to update the browser to the latest version or use a different (updated) browser.
If updating is not possible, try registering from another device (computer, phone, tablet).